5 Working with devices

A device is an item such as a smart card, USB token, virtual smart card, or mobile device (cellphone or tablet) that can hold information about the person who has been issued the device, such as certificates and applets.

The MyID Operator Client allows you to work with devices in the following ways:

• You can search for a device.

  See section 5.1, Searching for a device.

• You can read a device attached to the PC.

  See section 5.2, Reading a device.

• You can request a replacement device.

  See section 5.3, Requesting a replacement device.

• You can request a renewal for a device that is near expiry.

  See section 5.4, Renewing a device.

• You can cancel a device.

  See section 5.5, Canceling a device.

• You can create a request for a new device.

  See section 4.8, Requesting a device for a person.

You can also carry out the following from the View Device screen:

• Reset the PIN for the device using the Reset Card PIN workflow in MyID Desktop.

  For information on using the Reset Card PIN workflow, see the Resetting a card's PIN section in the Operator's Guide.

• Carry out an assisted activation using the Assisted Activation workflow in MyID Desktop.

  For information on using the Assisted Activation workflow, see the Assisted activation section in the Operator's Guide.